Our case studies
We inspire a customer-first and bottom-up approach towards meaningful improvement through the engagement of the real experts - the frontline teams.
What is the most important thing?
it is people, it is people, it is people
- Māori proverb
Children-first programme
West Sussex County Council, Children, Young People, and Learning
Leadership and Management Development Programme with over 335 leaders and managers to build consistency, confidence, and capability.
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Digital transformation - financial services
Establishment of an agile team comprising end-to-end frontline process experts tasked with developing a cost-effective agile digital solution. 'A case study for the bank.'
Testing laboratory through the pandemic
Doubled the testing capacity by working with Alderley Park Covid-19 laboratory at the peak of the pandemic.
Strategic planning
The Staff College successfully developed its five-year vision, mission and strategy through facilitated residential away days.
Model office - financial services
Large UK bank implementation of new technologies and model office, 10 percent improvement across client service teams.
Asset maintenance - £7m savings
Driving a bottom-up approach to improving safety, productivity, and standards across track and escalator teams with over 250 go-sees on the network.
Adult social care
Non-for-profit care home provider across Buckinghamshire, Leadership development and care home turnaround.
